Introducing OpenLinux 8 Getting Started Guide Caldera Systems is located in Orem, Utah, with a European office in Erlangen, Germany. Finding Technical Support When you purchase this release of OpenLinux, you are entitled to technical sup- port via the Internet to help you install the product and ensure that the default configuration of OpenLinux is functioning correctly for you. This installation support is limited to 90 days or five incidents, whichever occurs first. The first step to obtaining technical support is to check the Knowledge Base on Caldera Systems’ Web site at http://support.calderasystems.com. If the Knowl- edge Base does not provide a solution, you can send an email message with your serial number and details of the problem via the Personal Assistance section of the Knowledge Base. Installation support is available for the following tasks: • CD installation of OpenLinux on supported hardware (see http:// www.calderasystems.com/products/openlinux/hardware.html) • Basic configuration of the graphical system (XFree86) • Basic network configuration of TCP/IP, IPX, and the NetWare Client • Basic configuration of an email client • Basic configuration of printing • Basic configuration of a PPP connection to an ISP via modem using kppp. • Basic configuration of supported sound cards. If you are interested in purchasing telephone support or long-term support con- tracts visit the Caldera Systems Web site for details and pricing at the following Web address: http://www.calderasystems.com/support/index.html. What does this release of OpenLinux feature? If you’re a previous user of OpenLinux or of another Linux product, you may be wondering what version 2.3 of OpenLinux has to offer. While hundreds of minor refinements and additions have been made to this release of OpenLinux, the highlights of version 2.3 include the following: